After being unsatisfied with a kennel for his dog, Joe Mason decided there had to be a better option and after much research, he came up with the first PetSuites. His thought was to have a better place for pets and a better experience for the pet owners, too. Much of their current business is based on recommendations as the customer service aspect has been key to their growth.
Tom Ladt became CEO of PetSuites when River Cities led the Company's first round of venture capital. PetSuites has successfully grown its operations and now operates five resorts. Despite a challenging economic environment, Management has positioned the Company well for continued development and growth.
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